Client Notice - Upcoming Server Maintenance

Share

4th June 2024

The Operating System our server is running on will reach its End-of-Life status after July 31st, 2024. Therefore, the hosting company (GURU) are arranging a maintenance window to conduct an in-place upgrade.

As part of this change the Cloud Server will be rebooted multiple times, and ALL services will be unavailable whilst the upgrade is ongoing.

During this period, incoming emails will be queued at the origin server, and pages utilizing third-party caching setups will remain functional. However, please note that any websites served directly and backend/administration pages will experience temporary unavailability.

This will take place:

Starting 17th June 2024 at 7pm
and
Ending 17th June 2024 at 11:59pm.

The hosting company anticipate the Cloud Server to be offline for up to 2 hours during the above window whilst the operating system is Elevated to the new version, however this may be longer. Multiple reboots may be required to complete the process.

Any relevant updates will be posted at https://status.guru.co.uk/.

Our apologies to customers affected by these planned works, please be assured they are essential. All efforts will be made to minimise service impact.

Other News