New Website For The Lost Words Dorset
We've been enthusiastic supporters of #TheLostWords project to present all Dorset primary and first schools with copies of The Lost Words, and now we have built a completely new website for the project.
Published on: 20th August 2014
This past week we have been really pleased to set up CXRM for another client. This powerful, flexible and highly practical business management software has been powering our business for several years now. It allows us to manage our customer sales, project workflow, renewals and service deadlines, all in one place. It allows our team to share information from anywhere that they are working, as the software is cloud-based. Our new client installation has initially been set up as a pure CXRM system to allow them to track sales opportunities, leads, and orders.
The initials CXRM refer to customer experience (CX) and customer relationship management (CRM), blended together in a software solution that helps to deliver superb customer service, sales and support. The software integrates corporate information, details about people, and information about all types of project. But beyond being a simple data repository, CXRM also incorporates active business tools to improve workflow and efficiency. For instance, we use it to remind us of key deadlines for service, renewals, domain registration and hosting services. We also use it to show project statuses, development milestones, and project team information.
CXRM takes customer relationship management into a whole new dimension, combining it with really practical business admin tools in such a common sense manner, that it is hard to imagine running a business without it.
If you are interested in finding out more about CXRM then do get in touch, we'd be happy to show you a demonstration, and discuss how it might be used in your business.
We're delighted to introduce our two new team members who are joining Alacrify this month. Lesley Smith is Alacrify's new Personal Assistant, and Lynne Pattison joins as a Project Assistant.
Green Union has been a client of Alacrify for many years now and this website was a kind of third generation build. We built the original website a few years back and it’s had some updates made to it over the years but this time the new owner wanted to put her own stamp on things and create something fresh and new.
This post will deliver administrative support to the business and help to increase the quality of communication between the business and our clients. It will also provide extra resource to help with content development and social media work and improve the pro-active support that is offered to our clients.