Foreign Language Brochure
Published: May 2007
End of Call Centre Life
2nd June 2007
End of Call Centre Life
We have just finished a period of working as administrators for an association, taking phone and email messages and dealing with the finances, while a new administrator was appointed.
It gave us a chance to diagnose the functions of the administration and semi-automate many of them using their website's database. A relaunch of the website is just round the corner.
Having worked as a call centre for that short time, I may now be slightly more tolerant of those I come across!
Now onwards and upwards with some new projects.