Organising and Delegating [Business Scene]

16-01-2012

For the practising or aspiring front line manager, who needs to find suitable methods of organising the team, and deciding to whom best to delegate work tasks, for efficient and effective achievement of objectives.

What are the course objectives?

• Explain the importance of making effective and efficent use of people's knowledge and skills while planning a team's work to achieve objectives.
• Use a chosen technique to identify the appropriate person for an activity.
• Explain how human resource planning can be used to assure output and quality
• Give examples of delegation and empowerment in the workplace.
• Identify barriers to/support for delegation
• Explain a technique that could be used to monitor the outcomes of delegation in the workplace.
• Review the effectivenss of feedback, recognition and reward techniques in the workplace.

What's in the course?

• What kind of boss are YOU?
• Planning the team's work
• Techniques to decide who's best for the task
• The need for making best use of people's strengths and skills
• 'Efficiency' v. 'Effectiveness'
• Who has the authority, repsonsibility and accountability?
• Delegation and empowerment
• Agreeing a 'Contract' of delegation
• What stops us delegating?

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